1. Introduction
These Terms and Conditions govern the use of the website https://raynaldssh.info/ and the provision of services by Siphosethu Raynald Maphosa, hereinafter referred to as “we”, “us”, “our” or “RaynaldSSH”. By accessing our website or engaging our services, you agree to these Terms. If you do not agree, please do not use our services.
2. Services
We provide web development, mobile app development, VPN/SSH services, custom software solutions, and related digital services. All prices listed on the website are base prices and subject to a formal quote. Final pricing depends on project scope and requirements.
3. Electronic Transactions (ECTA Compliance)
These Terms constitute an electronic transaction under the Electronic Communications and Transactions Act 25 of 2002 (ECTA). By placing an order or making payment, you acknowledge that you have read, understood, and agree to these Terms. We will provide you with an opportunity to review the full terms before finalising any transaction.
4. Consumer Protection (CPA Compliance)
We comply with the Consumer Protection Act 68 of 2008 (CPA). All agreements are in plain language. You have the rights afforded to consumers under the CPA, including rights relating to quality of service, fair marketing, and cancellation where applicable.
5. Orders and Payments
- A binding agreement forms only upon our written acceptance via email of your order and receipt of payment or deposit.
- We accept payments through PayFast and other approved methods.
- All prices are in South African Rand (ZAR) and include VAT where applicable.
- You are responsible for ensuring payment details are accurate.
6. Delivery and Performance
We will endeavour to deliver services within agreed timelines. For custom development, delivery occurs in milestones as agreed in the project quote. In terms of ECTA Section 46, we will execute orders within 30 days unless otherwise agreed.
7. Cooling-Off Period (ECTA Section 44)
You may cancel an electronic transaction within 7 days after the date of conclusion of the agreement or receipt of goods/services, whichever applies, subject to the exceptions and conditions in ECTA. Cancellation must be in writing. You will be responsible for any direct costs of returning goods if applicable. Digital products and services already delivered or accessed may not qualify for cancellation.
8. Intellectual Property
- All code, designs, and materials we create remain our property until full payment is received.
- Upon full payment, we grant you a non-exclusive, non-transferable licence to use the deliverables for their intended purpose.
- You may not resell, modify, or redistribute our work without prior written consent.
9. Warranties and Liability
- We warrant that services will be performed with reasonable skill and care.
- Services are provided “as is” except for the above warranty.
- Our total liability to you will not exceed the amount paid by you for the specific service.
- We are not liable for indirect, consequential, or special damages, or for issues arising from third-party services such as hosting providers or app stores.
- We comply with CPA implied warranties of quality where applicable.
10. Refunds and Cancellations
Please refer to our separate Refund and Cancellation Policy.
11. Data Protection
We respect your privacy and process personal information in accordance with applicable South African law, including POPIA.
12. Governing Law
These Terms are governed by the laws of the Republic of South Africa. Any disputes will be subject to the jurisdiction of the South African courts.
13. Changes to Terms
We may update these Terms from time to time. Continued use of our services after changes constitutes acceptance of the new Terms.
14. Contact
For any queries, contact us at raynaldff@gmail.com or +27665067387.